Legal Resources Resources for finding legal support, including general resources, information and readouts on legal implications for SMBs, as well as links to local or virtual pro bono opportunities available to MA SMB owners. Case study → Engaging Customers As many local businesses' traditional way of operations have been affected because of the pandemic, ways that businesses have to keep customer engagement and activity must change as well. Case study → Employee Safety Employees are the lifeline of any business, and as such it is crucial that both the owner and employees are aware of the resources that give guidance on how to give proper protection to employees. Case study → Mental Health Resources Sites and information focused on providing emotional support and pillars of mental health for employees. Case study → Internal Communications Internal Communication is at the core of any organization - developing culture, connections, and cognizance to empower employees. This improves efficiency, productivity, and customer service by integrating work with the intended goal effectively. Case study → Unemployment Benefits Information on unemployment resources, such as unemployment insurance relief, benefits, workers' compensation, welfare or temporary assistance, and other unemployment programs and services. Case study → Digital Transformation Support Digital transformation within a small business. Case study →
